A superior customer experience is realized when a new partnership becomes more than a partnership
Structured with 3 independent companies, FORCE Communications is a medical and marketing agency serving pharma, biotech, and device companies in an environment of entrepreneurial spirit, scientific understanding, industry insight, and communication savvy.
A superior customer experience is a collaboration of science and commercialization
We have the flexibility to provide solutions that span across our clients’ medical affairs and marketing teams that bring scientific commercialization to life. This flexibility is possible because our teams are aligned to yours, and each team is focused on how your strategy fits into their function. Additionally, all teams have experience in the other areas allowing any team member to speak to the bigger picture.
A superior customer experience is when new insight changes perception
Given the regulatory changes and redefined playing field for sales and marketing, the planning and tactic areas necessary for creating a competitive advantage in the market have changed.
FORCE capabilities have been adjusted over time to continue to support our clients' objective of delivering a superior experience for their customers. FORCE strategic commercialization capabilities range from board-level company portfolio strategy to tactical brand planning for US and global teams. Our team members have deep experience in commercialization and broad knowledge of scientific innovation, customer solutions, and technology.
A superior customer experience is when your customer becomes your advocate
There's an underlying curiosity that drives our Scientific Innovation group, and an overarching well-roundedness that allows us to provide multidimensional support as a team.
Scientific Innovation is a team of precision storytellers who identify the most provocative messages to support the strategic and educational objectives of each project. Because the Scientific Innovation team builds on a deep foundation of scientific knowledge with a knack for commercialization strategy and understanding of customer and technology solutions, we are able to tell compelling, robust, and compliant stories and provide meaningful engagement for our clients’ customers.
A superior customer experience is when you don’t have to know the details
There is a sense of security that comes with knowing a project will be executed flawlessly, a confidence that comes in working with a team who has your back and is 2 steps ahead in every detail.
With strong program management, budget, and logistical expertise, we provide deep understanding of client medical, legal, and regulatory review and approval process management. We keep track of the details so you don’t have to, while continuously aligning with big-picture medical and marketing objectives.
A superior customer experience is complexity made clear and meaningful
It's not the individual ideas, but unplanned collaborations that break through the complex science to bring a story to life. When this happens, the energy is palpable and new possibilities can bring renewed energy into the whole team.
The minds responsible for visual innovation must constantly think differently, finding solutions that align to established strategy and convey a story. Our Creative and Technology group custom creates tools that fit our clients' unique needs with the goal of letting the clients play show-and-tell with their customers. We are artistic storytellers using new media and science to bring the story to life in a way that is refreshing and exhilarating to customers.